AWARDS

The DelMonte Hotel Group has prospered over the years because it has maintained a reputation for excellence in all of its diversified endeavors. From assuring quality and efficiency in its manufacturing division to offering comfortable, tastefully appointed accommodations in its lodging component, the company has been a model of innovation and success in the areas it serves.

+ 2023

  • OpenTable's 2023 Diners' Choice » Erie Grill

+ 2022

  • 2022 Hilton Award of Excellence » Homewood Suites Saratoga Springs
  • Q4 2022 Hilton Service Impact Challenge (top 3) » Hilton Garden Inn Pittsburgh Airport/Robinson Mall
  • OpenTable's 2022 Diners' Choice » Grappa Italian Nouveau

+ 2021

  • TripAdvisor 2021 Travelers' Choice Winner » Hilton Garden Inn Pittsburgh Airport/Robinson Mall
  • TripAdvisor 2021 Travelers' Choice Winner » Hilton Garden Inn Rochester/University & Medical Center

+ 2020

  • TripAdvisor 2020 Travelers' Choice Winner » Courtyard Albany Troy/Waterfront
  • TripAdvisor 2020 Travelers' Choice Winner » Courtyard by Marriott Albany Thruway
  • TripAdvisor 2020 Travelers' Choice Winner » The Del Monte Lodge, A Renaissance Hotel & Spa
  • TripAdvisor 2020 Travelers' Choice Winner » Hilton Garden Inn Pittsburgh Airport/Robinson Mall
  • TripAdvisor 2020 Travelers' Choice Winner » Hilton Garden Inn Rochester/University & Medical Center

+ 2019

  • Platinum Circle Award (top 5%) » Courtyard Albany Troy/Waterfront
  • Silver Circle Award (top 20%) » Courtyard Ithaca Airport/University
  • Silver Circle Award (top 20%) » Courtyard Rochester East/Penfield
  • The Arc of Monroe New York 2019 Business Partner of the Year » DelMonte Hotel Group
  • TripAdvisor 2019 Certificate of Excellence » Hilton Garden Inn College Town Rochester
  • TripAdvisor 2019 Certificate of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2019 Certificate of Excellence » Residence Inn Rochester West/Greece
  • TripAdvisor 2019 Certificate of Excellence » Courtyard Albany Thruway
  • TripAdvisor 2019 Certificate of Excellence » Hilton Garden Inn Pittsburgh Airport South Robinson
  • OpenTable's 2019 Diners' Choice Brunch & Lunch » Erie Grill

+ 2018

  • TQS Score in the Top 5% in North America » Hilton Garden Inn College Town Rochester
  • Silver Circle Award (top 20%) » Courtyard Rochester East/Penfield
  • Silver Circle Award (top 20%) » Fairfield Inn & Suites Rochester/East
  • TripAdvisor 2018 Certificate of Excellence » Courtyard Rochester Brighton
  • TripAdvisor 2018 Certificate of Excellence » Rochester Airport Marriott
  • TripAdvisor 2018 Certificate of Excellence » Hilton Garden Inn College Town Rochester
  • TripAdvisor 2018 Certificate of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2018 Certificate of Excellence » Fairfield Inn & Suites Albany Airport
  • TripAdvisor 2018 Certificate of Excellence » Courtyard Ithaca Airport/University
  • TripAdvisor 2018 Certificate of Excellence » Hilton Garden Inn Pittsburgh Airport South Robinson
  • TripAdvisor 2018 Certificate of Excellence » Erie Grill
  • OpenTable's 2018 Diners' Choice » Grappa Italian Nouveau

+ 2017

  • Partnership Circle Award » DelMonte Hotel Group
  • TQS Score in the Top 5% in North America » Hilton Garden Inn College Town Rochester
  • TQS Score in the Top 5% in North America » Hilton Garden Inn Pittsburgh Airport South Robinson
  • TripAdvisor 2017 Certificate of Excellence » Courtyard Rochester Brighton
  • TripAdvisor 2017 Certificate of Excellence » Courtyard Rochester East/Penfield
  • TripAdvisor 2017 Certificate of Excellence » Rochester Airport Marriott
  • TripAdvisor 2017 Certificate of Excellence » Hilton Garden Inn College Town Rochester
  • TripAdvisor 2017 Certificate of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2017 Certificate of Excellence » Residence Inn Rochester West/Greece
  • TripAdvisor 2017 Certificate of Excellence » Courtyard Albany Thruway
  • TripAdvisor 2017 Certificate of Excellence » Fairfield Inn & Suites Albany Airport
  • TripAdvisor 2017 Certificate of Excellence » Courtyard Ithaca Airport/University
  • TripAdvisor 2017 Certificate of Excellence » Hilton Garden Inn Pittsburgh Airport South Robinson
  • TripAdvisor 2017 Certificate of Excellence » Grappa Italian Nouveau
  • TripAdvisor 2017 Certificate of Excellence » Erie Grill

+ 2016

  • Hotel of the Year » Renaissance Del Monte Lodge Hotel & Spa
  • Operational Excellence » DelMonte Hotel Group
  • Silver Circle Award (top 20%) » Courtyard Albany Airport
  • Silver Circle Award (top 20%) » Courtyard Albany Thruway
  • Silver Circle Award (top 20%) » Courtyard Rochester East/Penfield
  • Silver Hotel Award » Residence Inn Rochester West/Greece
  • TripAdvisor 2016 Certificate of Excellence » Courtyard Rochester Brighton
  • TripAdvisor 2016 Certificate of Excellence » Courtyard Rochester East/Penfield
  • TripAdvisor 2016 Certificate of Excellence » Fairfield Inn & Suites Rochester East
  • TripAdvisor 2016 Certificate of Excellence » Rochester Airport Marriott
  • TripAdvisor 2016 Certificate of Excellence » Hilton Garden Inn College Town Rochester
  • TripAdvisor 2016 Certificate of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2016 Certificate of Excellence » Residence Inn Rochester West/Greece
  • TripAdvisor 2016 Certificate of Excellence » Courtyard Albany Thruway
  • TripAdvisor 2016 Certificate of Excellence » Fairfield Inn & Suites Albany Airport
  • TripAdvisor 2016 Certificate of Excellence » Courtyard Ithaca Airport/University
  • TripAdvisor 2016 Certificate of Excellence » Erie Grill

+ 2015

  • Partnership Circle Hall of Fame » DelMonte Hotel Group
  • Partnership Circle Award » Full Service Hotels
  • Service Excellence » DelMonte Hotel Group
  • Hotel of the Year » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Full Service Hotels
  • Service Excellence Award » Full Service Hotels
  • Silver Circle Award (top 20%) » Courtyard Albany Thruway
  • Silver Circle Award (top 20%) » Courtyard Binghamton
  • Silver Circle Award (top 20%) » Courtyard Ithaca
  • Silver Circle Award (top 20%) » Courtyard Penfield
  • TripAdvisor 2015 Certificate of Excellence » Fairfield Inn & Suites Rochester East
  • TripAdvisor 2015 Certificate of Excellence » Rochester Airport Marriott
  • TripAdvisor 2015 Certificate of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2015 Certificate of Excellence » Courtyard Albany Thruway
  • TripAdvisor 2015 Certificate of Excellence » Courtyard Ithaca Airport/University
  • TripAdvisor 2015 Certificate of Excellence » Erie Grill
  • OpenTable's 2015 Diners' Choice » Erie Grill

+ 2014

  • Service Excellence » DelMonte Hotel Group
  • Food and Beverage Excellence Award » Full Service Hotels
  • Service Excellence Award » Full Service Hotels
  • Gold Circle Award (top 10%) » Courtyard Ithaca
  • Silver Circle Award (top 20%) » Courtyard Newburgh
  • Silver Circle Award (top 20%) » Courtyard Penfield
  • Lowest Problem Experience Score (3rd place with a score of 7.9%) » Courtyard Buffalo
  • Lowest Problem Experience Score (3rd place with a score of 7.9%) » Courtyard Binghamton
  • TripAdvisor 2014 Certificate of Excellence » Courtyard Rochester East/Penfield
  • TripAdvisor 2014 Certificate of Excellence » Fairfield Inn & Suites Rochester East
  • TripAdvisor 2014 Certificate of Excellence » Rochester Airport Marriott
  • TripAdvisor 2014 Certificate of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2014 Certificate of Excellence » Courtyard Albany Thruway
  • TripAdvisor 2014 Certificate of Excellence » Courtyard Ithaca Airport/University

+ 2013

  • Outstanding Achievement Award » Hilton Garden Inn College Town
  • Service Excellence » DelMonte Hotel Group
  • Food and Beverage Excellence Award » Full Service Hotels
  • Service Excellence Award » Full Service Hotels
  • TripAdvisor 2013 Certificate of Excellence » Courtyard Rochester Brighton
  • TripAdvisor 2013 Certificate of Excellence » Rochester Airport Marriott
  • TripAdvisor 2013 Certificate of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2013 Certificate of Excellence » Courtyard Albany Thruway
  • TripAdvisor 2013 Certificate of Excellence » Fairfield Inn & Suites Albany Airport
  • TripAdvisor 2013 Certificate of Excellence » Courtyard Ithaca Airport/University

+ 2012

  • Partnership Circle Award » DelMonte Hotel Group
  • Service Excellence » DelMonte Hotel Group
  • Partnership Circle Award » Full Service Hotels
  • Food and Beverage Excellence Award » Full Service Hotels
  • Service Excellence Award » Full Service Hotels
  • #1 in Brand in GSS Scores » Renaissance Del Monte Lodge Hotel & Spa
  • #1 in Intent to Return, Intent to Recommend, and Lowest Problem Experience » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2012 Certificate of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • TripAdvisor 2012 Certificate of Excellence » Courtyard Albany Thruway
  • TripAdvisor 2012 Certificate of Excellence » Fairfield Inn & Suites Albany Airport
  • TripAdvisor 2012 Certificate of Excellence » Courtyard Ithaca Airport/University

+ 2011

  • Partnership Circle Award » EJ Del Monte Corporation
  • Service Excellence » DelMonte Hotel Group
  • GM of the Year » Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
  • GM of the Year » Laura Bennett Rochester Marriott Airport
  • Staff Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • Customer Satisfaction Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Market Share Excellence Award (RevPAR Index) » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • #1 in Brand GSS Scores » Renaissance Del Monte Lodge Hotel & Spa
  • Staff Service Excellence Award » Rochester Marriott Airport
  • Service Excellence Award » Rochester Marriott Airport
  • Platinum Circle Award (top %5) » Courtyard Rochester/Penfield
  • Silver Circle Award (top 20%) » Courtyard Ithaca
  • Silver Circle Award (top 20%) » Courtyard Newburgh
  • Silver Circle Award (top 20%) » Fairfield Inn Rochester East
  • Silver Circle Award (top 20%) » Fairfield Inn Rochester Airport

+ 2010

  • Partnership Circle Award » DelMonte Hotel Group
  • Service Excellence » DelMonte Hotel Group
  • Partnership Circle Award » Full Service Hotels
  • AAA Four Diamond Lodging Award » Renaissance Del Monte Lodge Hotel & Spa
  • GM of the Year » Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
  • GM of the Year » Laura Bennett Rochester Marriott Airport
  • #1 in Brand in GSS Scores » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Rochester Marriott Airport
  • Silver Circle Award » Courtyard Rochester/Brighton

+ 2009

  • GM of the Year » Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
  • GM of the Year » Laura Bennett Rochester Marriott Airport
  • Customer Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Renaissance Market Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Leadership Excellence Award-Eastern Region » Renaissance Del Monte Lodge Hotel & Spa
  • Customer Satisfaction Excellence Award » Rochester Marriott Airport
  • Leadership Excellence Award-Eastern Region » Rochester Marriott Airport
  • Staff Service Excellence Award » Rochester Marriott Airport
  • Gold Circle Award » Courtyard Rochester/Penfield
  • Gold Circle Award » Courtyard Albany Thruway
  • Gold Circle Award » Courtyard Rochester West
  • Silver Circle Award » Courtyard Rochester Brighton
  • Silver Circle Award » Courtyard Binghamton
  • Silver Circle Award » Fairfield Inn Binghamton
  • Silver Circle Award » Residence Inn Rochester West

+ 2008

  • Diamond General Manager » Don Stubblebine Courtyard Rochester/Brighton
  • Service Excellence Award » Linda Wright Fairfield Inn Corning
  • Global Leadership Award-Event Management Team » Renaissance Del Monte Lodge Hotel & Spa
  • Operations Award of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • Operations Award of Excellence » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • #1 in Brand in GSS Scores » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Food and Beverage Excellence Award » Renaissance Del Monte Lodge Hotel & Spa
  • Service Excellence Award » Rochester Marriott Airport
  • Gold Circle Award » Courtyard Ithaca
  • Gold Circle Award » Courtyard Rochester/Brighton
  • Gold Circle Award » Courtyard Rochester West
  • Silver Circle Award » Courtyard Albany Airport
  • Silver Circle Award » Courtyard Albany Thruway
  • Silver Circle Award » Courtyard Binghamton
  • Gold Circle Award » Fairfield Inn Corning
  • Gold Circle Award » Fairfield Inn Binghamton
  • Gold Circle Award » Fairfield Inn Rochester East
  • Gold Circle Award » Fairfield Inn Rochester South
  • Silver Circle Award » Fairfield Inn Rochester Airport
  • Gold Circle Award » Residence Inn Rochester West